civil service exam guides
Administrative Professional & Clerical Test Guides
Find your administrative professional & clerical test guides to study for the civil service test.
Use the clerical skills tests and clerical practice tests with answers from government agencies and the administrative professional & clerical test guides below to help you prepare.
Location specific study guides are only available for a limited number of government agencies. If you can’t find one for the agency you’re applying to, no worry. For most jobs titles, the duties and the test questions are very similar. Consider another guide with a similar job title or in the same field.
Even if you don’t find a guide, you can create your own study plan. Find help for specific subjects including verbal, comprehension, word problems, writing, customer
FOLLOW THESE 7 STEPS TO A GOVERNMENT JOB –
Jerry Bowbrow
PRACTICE CIVIL SERVICE TESTS AND QUESTIONS
Typically, the free clerical practice tests offer a limited number of questions, use one of the published guides below to complete your civil service test prep.
- New York State Civil Service Study Guides for Office Assistant, Secretary, and Clerical
- Free practice typing tests from TypingCertification.com.
- Illinois State Universities has sample office test questions for Administrator, Manager, and Support
- Mount Diablo Unified School District offers sample clerical and proficiency tests.
- Although part of a private company, Southern California Gas offers a test guide for clerical, meter reading, and customer contact.
- California’s Office Assistant (General) & (Typing) Examination Study Guide.
- Louisiana Office Support Exam (OSE) Series 8500 has sample test questions.
INTERVIEW
Review why civil service interviews are different and how you should handle those differences along with civil service interview questions and answers.
Practice Administrative Professional & Clerical Interviews
Practice interview(s) from the Complete Civil Service Interview Guide taken from actual interviews with government agencies:
ADMINISTRATIVE PROFESSIONAL & CLERICAL TEST GUIDES
- Advanced Clerical and Secretarial Positions (2233), National Learning Corporation, 2019
- Administrative Assistant, National Learning Corporation, 2019
- Administrative Assistant I, National Learning Corporation, 2020
- Administrative Assistant II, National Learning Corporation, 2020
- Administrative Secretary, National Learning Corporation, 2020
- Beginning Clerical Worker, National Learning Corporation, 2019
- Beginning Office Assistant, National Learning Corporation, 2019
- Civil Service Clerical Examinations, Bowbrow’s Test Educational Services, Barron’s, 2010 – RECOMMENDED
- Clerical Aide (568), National Learning Corporation, 2019
- Clerical, Office, and Administrative Support Positions (COAST), National Learning Corporation, 2019
- Clerical Positions (Entry-Level), National Learning Corporation, 2019
- Clerical Specialist I, National Learning Corporation, 2019
- Clerical Specialist II, National Learning Corporation, 2019
- Clerk Typist, National Learning Corporation, 2019
- Executive Assistant, National Learning Corporation, 2020
- File Clerk (254), National Learning Corporation, 2019
- Keyboarding Specialist, National Learning Corporation, 2019
- Office Assistant, National Learning Corporation, 2019
- Office Assistant California, Angelo Tropea, 2018
- Personnel Clerk, National Learning Corporation, 2020
- Police Clerk, National Learning Corporation, 2019
- Principal Clerk (Personnel), National Learning Corporation, 2020
- Records Clerk, National Learning Corporation, 2020
- School Secretary, National Learning Corporation, 2019
- Senior Clerical Series (3473), National Learning Corporation, 2019
- Senior Clerk Typist, Career Examination Series, 2017
- Senior Office Assistant (2594), National Learning Corporation, 2020
Clerical Aptitude Tests
- Clerical Abilities (12) (General Aptitude and Abilities Series), National Learning Corporation, 2020
- Verbal and Clerical Abilities (14) (General Aptitude and Abilities Series), National Learning Corporation, 2020
Customer Service
- Associate Call Center Representative, National Learning Corporation, 2019
- Call Center Representative, National Learning Corporation, 2019
- Customer Service for Civil Service Exams, Lewis Morris, 2016
- Customer Service/Information Representative, National Learning Corporation, 2019
- Customer Service Supervisor, National Learning Corporation, 2020